⚡ eSIM from $1.55 — Instant delivery, no roaming fees
Most eSIM issues are solved in seconds from your phone settings. Here are the 8 most common questions and their solutions. If nothing works, our support is available 24/7.
Increase your screen brightness, open the QR code on another device, or enter the activation details manually using the SM-DP+ address provided in your email.
Make sure the TravelNet line is turned on, data roaming is enabled, and you have arrived in the destination country. Toggle Airplane mode on and off to force a network search.
Confirm that the TravelNet eSIM is selected for mobile data and that data roaming is on. Check that APN settings are automatic, and restart your phone.
If you installed several eSIMs, check the line label in Settings and select the correct TravelNet plan for the country you are visiting.
A reset or iOS/Android update can remove an eSIM. Do not delete it yourself — contact support to re-issue your QR code if needed.
Go to Settings > Mobile Data, select the TravelNet line, then choose "Remove eSIM". On Android, open the eSIM and tap the erase/delete option.
In Settings > Mobile Data, choose which line is used for data and calls. You can keep your physical SIM for calls and use the TravelNet eSIM for data.
Still stuck? Our team answers 24/7 by chat and email. Reach us from the contact page and we’ll get you connected.
