⚡ eSIM from $1.55 — Instant delivery, no roaming fees
We want you to travel connected with confidence. Here are the refund conditions for your TravelNet eSIM, how to request one, and the timelines to expect.
A TravelNet eSIM is refundable within 30 days of purchase, provided it has not been activated and no data has been used.
Submit your request from the contact page with your order number and purchase email. Our team processes each request within 3–5 business days.
eSIMs that have already been activated or whose data has started to be used are not refundable, in line with the nature of digital products.
Once approved, the refund is issued within 3–5 business days to the original payment method.
