What is an eSIM and how does it work for travel?+
An eSIM (embedded SIM) is a digital SIM profile you install on your phone before traveling. It activates automatically when you land at your destination, connecting to local networks. No physical card, no airport pickup, no language barrier. You keep your home SIM active for calls and SMS while the eSIM handles data.
How do I install an eSIM?+
Purchase a plan online — you receive a QR code by email within 2 minutes. Install it on WiFi before departure: go to Settings > Cellular > Add Cellular Plan and scan the QR code. The eSIM stays dormant until you enable data roaming at your destination.
Is my phone compatible with eSIM?+
Most modern smartphones support eSIM: iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer. Dial *#06# — if you see an EID number, your phone supports eSIM. Chinese models and some older budget phones may not support it.
Can I keep my home SIM while using eSIM?+
Yes. Most modern phones support Dual SIM Dual Standby (DSDS). Keep your physical SIM for calls and SMS, and use the eSIM for data. Set your default data line to the eSIM and your default voice line to your home SIM.
How much data do I need for my trip?+
For a weekend trip (3-4 days): 1GB is enough for maps, messaging, and light browsing. For one week (5-7 days): 3GB covers maps, social media, and occasional video calls. For two weeks: 5GB. For a month or remote work: 10GB.
Is eSIM cheaper than international roaming?+
Yes, eSIM is significantly cheaper. International roaming costs $10-$20 per day with most carriers. An eSIM costs $4.90-$24.90 for an entire trip. For a one-week trip, eSIM saves you 80-95% compared to roaming.
Can I use WhatsApp and other apps with eSIM?+
Yes. An eSIM provides data connectivity only. WhatsApp, FaceTime, Skype, and all other apps work exactly as they do at home. Your WhatsApp number stays the same since it is tied to your home SIM.
What happens if I run out of data?+
TravelNet supports instant top-up. Log in to your account and purchase additional data. The new data is available within minutes. You can also purchase a larger plan upfront to avoid running out.
Does eSIM support 5G?+
Yes, all TravelNet eSIM plans support 5G wherever it is available at your destination. Your phone automatically connects to the fastest available network — 5G in cities, 4G LTE in rural areas.
Can I share my connection (hotspot/tethering)?+
Yes, tethering is included in all TravelNet eSIM plans. Enable Personal Hotspot on your phone to share data with your laptop, tablet, or travel companions. No extra fees.
